Delivery & service
Your halal meat at your door the same day
Fresh halal meat from certified butchers — 59 products — bought for you by our team and delivered in the two-hour window you choose, Monday to Saturday.
Same day
From your order to your door, in the first free window.
Two-hour windows
You know when we arrive — no waiting around all afternoon.
Refund guarantee
Not happy with a product? We take it back and refund it.
How it works
- Fill your cart
Browse the departments or search. For every product you can say what to do if it is missing. - Choose a delivery window
Today if you order before 16:00, or any other day — in two-hour windows. - We shop for you
A personal shopper picks your order and you can follow it live, product by product. - Delivered to your door
Heavy water packs included, up to your floor.
Delivery zones and prices
Zone 1
- Delivery
- €9,95
- Minimum order
- €50,00
- Free from
- €150,00
Zone 2
- Delivery
- €12,95
- Minimum order
- €80,00
- Free from
- €150,00
Zone 3
- Delivery
- €17,95
- Minimum order
- €100,00
- Free from
- €200,00
Zone 4
- Delivery
- €20,00
- Minimum order
- €200,00
Service fee: €5,95 per order — picking, packing and live support.
Not sure which zone you are in? Enter your address at the top of the page — the delivery fee and the minimum are shown at once.
Delivery hours
- Monday – Friday
- 10:00 – 20:00order until 18:00
- Saturday
- 10:00 – 20:00order until 18:00
Orders placed after the cut-off are delivered the next day. A window that is not offered at checkout is already full.
Questions and answers
How fast do you deliver?
Usually the same day: order before 16:00 and pick a two-hour delivery window between 10:00 and 20:00, Monday to Saturday. You can also order for another day.
Is there a minimum order?
Yes, it depends on your delivery zone: €50,00 (Zone 1), €80,00 (Zone 2), €100,00 (Zone 3), €200,00 (Zone 4).
What does delivery cost?
The delivery fee depends on the zone (see the table above). On top of it there is a service fee of €5,95 per order: it pays for buying and packing your order and for live support.
What if a product is out of stock?
You decide, product by product. In the cart and at checkout every product has two buttons: “Best match” — our personal shopper picks the closest alternative — or “Do not replace” — we simply refund it. If the replacement is cheaper, we refund the difference; if it is more expensive, you pay nothing extra.
I am not happy with a product. What now?
Tell us — by WhatsApp or e-mail, ideally with a photo. We take it back and refund it, no questions asked.
Will my meat be fresh?
Yes. We buy your meat on the day of delivery from the halal butchers we work with and keep it cool in thermal bags until it reaches your door. If something is not right, the refund guarantee above applies.
I forgot something. Can I add it to my order?
Write to us on WhatsApp straight away. If your order is still being prepared, we will do our best to add it.
Can I order a large quantity of one product?
Yes. You can type the quantity directly in the “− 1 +” field. For very large quantities — a party, an office — message us first so that we can check the stock.
How and when do I pay?
Online, when you place the order: Credit / Debit Card, Link. If a product is missing, the amount is refunded to the same payment method. Companies we work with regularly can pay by bank transfer on invoice.
Can I change the delivery time?
Contact us as early as possible. As long as the courier has not left, we move your order to another free window.
What if I am not at home?
You choose it at checkout: the courier leaves the bags at your door, or we deliver again at another time (a second delivery fee applies).
Can I follow my order?
Yes. The confirmation page and e-mail contain a link where you see your order being prepared, product by product, and any replacement our shopper proposes.
Still have a question?
We answer within minutes during delivery hours.